Office of the Executive Vice President for Administrative Services

Office of the Executive Vice President for Administrative Services

What's New!

The EVPAS office works to enhance a culture of high performance at Michigan State University by providing products and services that support faculty & students in their pursuit of excellence. Support staff and administrative offices play a key role in supporting the overall mission of MSU. Below are just a few initiatives currently planned. For more information on past projects, click on the link to the right.

Conversations with EVPAS

All Conversation Power Points and Materials can be found on the AAN website: here

November 3, 2017 - EVPAS Overview

Featured Speakers:

Satish Udpa, Executive Vice President for Administrative Services
Sharon Butler, Associate Vice President, Human Resources
Rob McCurdy, Associate Vice President, Information and Technology Services
Dan Bollman, Associate Vice President, Infrastructure, Planning and Facilities
Wolfgang Bauer, University Distinguished Professor, Office of the EVP for Administrative Services
John Verbonceour, Associate Dean for Research, College of Engineering
John Prush, Deputy Director Management Services Bureau, MSU Police Department
John Gaboury, Associate Provost for Academic Services Enrollment Management and Academic Initiatives
Scott Witter, Professor, School of Planning, Design and Construction
Christine Carter, Chief of Staff, Office of the Executive Vice President for Administrative Services

Initiatives discussed included creating and maintaining a culture of high performance, developing strategies to continuously improve quality and efficiency in support of the academic mission, and faculty and staff engagement.  Also discussed were initiatives related to Human Resources, IT Services, Infrastructure Planning and Facilities, mobility, energy and contemplated changes to parking on campus. 

March 28, 2017 - Mobility

Featured Speakers:
Satish Udpa, Executive Vice President for Administrative Services
John Gaboury, Associate Provost for Academic Services and Enrollment Management
John Verboncoeur, Associate Dean for Research, College of Engineering
Scott Witter, Professor, School of Planning, Design and Construction

The session specifically focused on the development of a Campus Mobility Plan which will help move students, faculty, staff, and visitors, around the campus as efficiently as possible. The plan addressed MSU’s complex and dynamic mobility needs, building on the Campus Master Plan. The development process engaged stakeholders and connected current initiatives to emerging technologies and new ideas to create a robust and flexibility framework to improve mobility for all.

December 2, 2016 - The New Science of Leadership Networks: Raise What You Know to the Power of Who You Know

Featured Speakers:
Dr. Brian Uzzi, Richard L. Thomas Distinguished Chair in Leadership and Co-Director of the Northwestern University Institute in Complex Systems

Dr. Uzzi presented an interactive session entitled: The New Science of Leadership Networks: Raise What You Know to the Power of Who You Know.

"Research now shows that what distinguishes thriving leaders is the powerful yet invisible personal networks through which they mobilize resources, innovative, and collaborate to promote growth.  Yet many persons who aspire to positions of executive leadership unconsciously build weak networks.  In this presentation, learn scientifically grounded principles and tools for developing a better network and applying it effectively.”

November 24, 2015 - Promoting a Culture of Excellence

Featured Speakers:
Susan Hawkins, Senior Vice President for Quality and Patient Safety, Detroit Medical Center

This session discussed facilitators of change, overcoming barriers, and lessons learned that organizations continuing to strive for a culture of high performance could apply. Ms. Hawkins is the former Senior VP for Performance Excellence at the Henry Ford Health System, and was directly responsible for the design and implementation of strategies at Henry Ford that led to raising the culture of high performance and ultimately the Malcolm Baldrige National Quality Award.  Ms. Hawkins continues this work at the Detroit Medical Center. 

This was a continuation of last fall’s captivating conversation with Nancy Schlichting, CEO of the Henry Ford Health System, on “Building a Culture of High Performance Into Your DNA.” 

March 26, 2015 - Moving Towards Best-in-Class Support Service

Featured Speakers:
Satish Udpa, Executive Vice President for Administrative Services
Dan Bollman, Assistant Vice President, Infrastructure Planning and Facilities
Sharon Butler, Assistant Vice President, Human Resources
Joanna Young, Vice President for Information Technology and Chief Information Officer

Bolder by Design compels the entire university community to advance a culture of high performance by elevating the quality and effectiveness of every product, service, and process to realize our highest aspirations and the expectations of our partners. To be bolder, we must move the needle forward. This is especially true for administrative and technical services that are critical for supporting the work of faculty, staff, and students as they work to fulfill the mission of the university. By continuing to advance our services, MSU is striving to offer:

  • Reliable information technology resources to facilitate both learning and business continuity;
  • Effective human resources to enable recruitment and retention of high-quality faculty and staff; and,
  • Dependable infrastructure services that maintain and expand a built environment to support and inspire a dynamic world-class learning community.

This interactive session presented developments in three of the administrative service units and how those changes, both planned and initiated, impacts individual units across the campus. Human Resources, Information Technology Services, and Infrastructure Planning & Facilities shared their vision and discussed continuing initiatives to move their respective areas towards high performance. A main focus was how these efforts are directed towards enabling campus units to fulfill their mission and purposes and how ultimately, this helps to sustain MSU as one of the world’s great public research universities. Participants were invited to share their reactions, ideas and needs through an interactive panel discussion.
 

December 2, 2014 - Building a Culture of High Performance Into Your DNA

Featured Speakers:
Lou Anna K. Simon, President
Nancy Schlichting, CEO of Henry Ford System

Organizing and delivering high-performance in a multi-divisional operation is a difficult process.  Credited with helping to turn around Henry Ford Health System,  CEO Nancy Schlichting was able to integrate the multi-faceted health care system and lead Henry Ford to win a 2011 Malcom Baldrige National Quality Award.  Ms. Schlichting discussed this journey and also discussed Henry Ford’s cultural renewal process entitled, “Creating One Henry Ford”.

MSU Ideas – new platform for faculty & staff engagement

The EVPAS office has developed a new platform for all current benefit-eligible MSU faculty and staff to submit ideas and feedback surrounding various topics.  Users can post, comment, endorse, and follow various threads and challenges.  MSU faculty and staff can sign-in utilizing single-sign-on like EBS and profiles will be tied to user data including name, email, department, and title.  This platform was presented at the 11/3/2017 Conversation with EVPAS and communications campus wide are forth coming. For more information, email ideas@msu.edu.

Work Climate Survey for Support Staff

MSU is committed to having the best work environment possible.  Support staff were invited to participate in a work climate survey in June of 2017 to determine what we are doing well and where there is room for improvement.  The survey for staff was similar to a work environment survey completed with faculty and a campus-wide climate survey conducted with students. Outcomes from these surveys included enhanced training programs, work life resources, and professional and social support initiatives. 

The survey contained the following sections:  

  • Annual Performance Evaluation/Review
  • Job Advancement 
  • Diversity, Inclusion, and Relationships
  • Leadership 
  • Workplace Environment
  • Sexual Harassment and Sexual Misconduct 
  • Beliefs and Attitudes About MSU 
  • MSU's Culture of High Performance
  • Satisfaction at MSU 
  • Recruitment and Hiring Process  

Over 7,000 support staff members received this survey and nearly 40% of the staff responded!  We value the input and appreciate the time that everyone took to provide feedback.  The MSU Institute for Public Policy and Social Research is analyzing the data and updated information can be found here sometime after January 2018.  Should you have any questions about this survey, please contact Paulette Granberry Russell, Director and Senior Advisor to the President, Office for Inclusion and Intercultural Initiatives, at prussell@pres.msu.edu, or 517.353.3924.     

 

Facebook MSU Support Staff Page

The MSU Support Staff Facebook group is an informative and engaging space to connect with peers within the MSU community, learn about exciting and helpful opportunities, and recognize one another’s contributions. Support staff who are members of the group are eligible to win free give-aways, such as tickets to the cinema and Wharton Center shows, MSU souvenirs, and MSU Dairy Store coupons! 

If you have not yet joined the MSU Support Staff Facebook page, you can join by clicking here: https://www.facebook.com/groups/supportstaff.msu/

Master’s degree students in the College of Communication Arts and Sciences at MSU administer the group as part of a service-learning project. They created the Facebook group in response to a 2015 engagement survey, conducted on behalf of the EVP Office for Administrative Services.

Spartan Coding Summer Camp
The EVPAS office conducted the inaugural Spartan Coding summer camp this past July. The camp focused on teaching participants the fundamentals of launching a web based application; as well as the essentials of web design and development.  Participants were high school students and solved meaningful problems through coding. Preparations are underway for 2018 coding camps and more extensive outreach throughout Michigan.

Registration for 2018 will open next spring.

For more information, contact Marty Toomajian at 517-884-9460 or by email at toomaji5@msu.edu.
Executive Leadership Academy
The Office of the Executive Vice President for Administrative Services and Human Resources are pleased to announce the Executive Leadership Academy (ELA) Fellows for 2017-18 which include the following ten individuals:
  • Yesim Askin (Information & Technology Services)
  • Brent Johnston (Planning & Budgets)
  • Nathan Maher (University Services)
  • Mary Nelson (Controller's Office)
  • Swarup Nuggehalli (University Services)
  • Rebecca Selesky (Residential & Hospitality Services)
  • Kristy Smith (Contracts and Grants)
  • Chad Stirrett (Infrastructure Planning and Facilities)
  • Nathan Verhanovitz (Infrastructure Planning and Facilities)
  • Rebecca Yauch (Human Resources)

The ELA Fellowship originally existed from 2005-2010 as a cross-institutional approach to leadership development. The Fellowship resumed in 2015 with a focus on Fellows from the support units.

Goals of the ELA Program

The goals of the ELA are to support, deepen, enrich, and cultivate the leadership skills of current and emerging university leaders. The ELA is designed to complement on-going campus efforts to develop and support an inclusive culture of high performance. ELA is a feedback-rich leadership program that focuses heavily on the assessment of an individual’s leadership style and the development of leadership skills. The skills and competencies of the ELA further support the development of high performing T-Shaped leaders; those leaders who not only exhibit a deep knowledge and expertise in their area of specialization, but also boundary-crossing capacities that enable them to collaborate, communicate, innovate and lead effectively.

The nine-month ELA experience consists of participation in three major components:

  • A weeklong, feedback-intensive leadership development program conducted offsite by the nationally recognized Center for Creative Leadership (CCL). Fellows will attend the CCL program between June and August 2017 based on their schedules. This program provides individualized assessment, feedback, coaching, goal setting and two follow-up individual coaching sessions by a CCL coach.
  • Periodic on-campus discussions to support and extend the CCL experience, facilitate goal achievement, and build networking opportunities.
  • Direct supervisors of Fellows will be engaged in the follow-up and support process to ensure that ELA learning is applied within the context of each Fellow’s ongoing work.

Role of Supervisor

This program relies upon the support and active engagement of each Fellow’s direct supervisor in order to maximize the benefits of the ELA experience, improve the Fellow’s current performance, and prepare him or her for possible increased leadership responsibilities.

A Fellow’s supervisor must be willing to:

  • Submit a statement of support for the applicant’s participation in the ELA;
  • Complete leadership assessment instruments (approximately 45 minutes) required for the CCL component of the ELA prior to the Fellow’s attendance;
  • Participate in a 90-minute orientation session for supervisors;
  • Meet with the ELA Fellow upon his/her return from CCL to discuss feedback and leadership development goals;
  • Participate in monthly follow-up discussions with the Fellow about his/her progress on leadership development goals established as part of the Center for Creative Leadership experience;
  • Support the Fellow’s participation in all required components of the ELA experience;
  • Provide experiences that will facilitate the Fellow’s achievement of goals identified during the CCL.

Selection Criteria

Six individuals will be selected as Fellows for 2018-19, one from each of the following units: Finance, Human Resources, Information Technology Services, Residential and Hospitality Services, Infrastructure Planning and Facilities, and the Office of Planning and Budgets. Employees must be a part of one of the following groups to be considered for the program: support staff, directors, and/or supervisors - levels 14-17.

Criteria for consideration include applicants who:

  • Are viewed as having potential for increased future leadership responsibility;
  • Have been in their current role, or known professionally by their direct supervisor for at least one year (due to the significance of 360-degree feedback in the CCL experience);
  • Are willing and able to participate in all aspects of the program, as described above;
  • Have the full support of their direct supervisor;
  • Have demonstrated interest in self-development as a leader;
  • Have demonstrated commitment to excellence in leadership.

Application Process

The head of Finance, Human Resources, Information Technology Services, Infrastructure Planning and Facilities, Residential and Hospitality Services, and the Office of Planning and Budgets, will nominate one individual from each area. Each employee application and supervisor statement will be sent directly to the AVP/VP and based on their review and consideration of the applications, one nominee will be selected.  All materials will be submitted to Wolfgang Bauer/Christine Carter, EVPAS, 412 Administration in Spring of 2018. Confirmation of the nominees will be announced TBD.

  • Click here for ELA Application
  • Click here for Call for Nominations

We look forward to receiving the applications of current and emerging leaders who want to enhance their leadership skills, increase their self-awareness of strengths and growth opportunities, and work in a focused way to set and achieve individual leadership development goals.

We do want to underscore that participation as an ELA Fellow does not guarantee future advancement.

All direct program expenses are funded by the Office of the Executive Vice President for Administrative Services.

Contact Information

If you have questions about the Executive Leadership Academy or the application process, please feel free to contact Wolfgang Bauer/Christine Carter, EVPAS at adminsv@msu.edu, 517-355-5016.

Past ELA Fellows

2016-2017
Christine Carter, Chief of Staff, Administrative Services
Gregory Deppong, Controller, Controller's Office
Ann Erhardt, Director, Infrastructure Planning and Facilities
Deborah Hafke, Assistant Director, Human Resources
Dresden Kalin, Consultant, IT Services
Kimberly Kokenakes, Director, University Services
Michelle Pell, Retail and Events Manager, Residential and Hospitality Services

2015-2016
Brandon Baswell, Service Manager IV, Infrastructure Planning and Facilities
Bethan Cantwell, Assistant Director, Planning and Budgets
Amy Holda, Assistant Director, Human Resources
Cindi Leverich, Leadership Developement, Academic Advancement Network
Evonne Pedawi, Director, Contract and Grant Administration
Michael Zakhem, Assistant Director, IT Services

(2010-2015 Program was on hold)

2009-2010
Dan Chegwidden, Director, Planned Giving University Development
Mike Cook, Senior Associate Director, Admissions
Karen Crosby, Chief Financial Officer, Human Medicine
John Gerlach, Director, Biomedical Laboratory Diagnostics Program
Cynthia Ghering, ​Director, University Archives Libraries Computing and Technology
Alan Haller, ​F/Lieutenant, MSU Police
Ron Harichandran, ​Chair, Civil and Environmental Engineering
Janet Lillie, Associate Dean, Communication Arts and Sciences
Guy Procopio, Director, Culinary Services
Corinne Reardon, Budget Officer, Office of the Provost
Jeff Riedinger, Dean, International Studies and Programs
Donald Sefcik, Associate Dean, Osteopathic Medicine

2008-2009
Gerald Dobbs, Manager, Physical Plant and Landscape Services
Susan Ewart, Associate Dean, Veterinary Medicine
Tracey Holland, Computer Systems Manager, Radiology
Cynthia Jackson Elmoore, Dean, Honors College
Barbara Kranz, Acting Director, Facilities Planning and Space Management OPB
Elizabeth Lawrence, Assistant Dean, Human Medicine
Sharri Margraves, Manager, Construction and Maintenance Manager Residential and Hospitality Services
Eann Patterson, Chair, Mechanical Engineering and Professor Mechanical Engineering
John Prush, Manager, University Police Support Unit
Philip Strong, Assistant Dean, Lyman Briggs College
Heather Swain, Assistant Vice President, University Relations
Laurie Van Egeren, ​Director, Community Evaluation and Research Center Co-Director
National Center for the Study of University Engagement
University Outreach and Engagement

2007-2008
Karen McKnight Casey, Director, Service Learning and Civil Engagement
Thomas Cooper, Assistant Chair, Radiology
Kathleen Fairfax, Director, Office of Study Abroad
Brendan Guenther, Assistant Director, Virtual University Design and Technology
Shirley Harding, Chair, Osteopathic Surgical Specialties and Associate Professor Surgery
Tomas Hult, Director, International Business Center and Professor Supply Chain Management
Kris Hynes, Director, Human Resource Services Office of Human Resources
Karen Plaut, ​Chair, Animal Science and Professor Animal Science
Linda Triemer, ​Director, Compliance and Standards Office of Regulatory Affairs
Karin Wurst, Dean, Arts and Letters and Professor German

2006-2007
Wolfgang Bauer, Chair and Professor, Physics and Astronomy
Daniel Bollman, ​Design Administrator, Physical Plant
Peter Briggs, Director, International Students and Scholars
Barbara Forney, Quality Manager, College of Human Medicine
Christine Geith, ​Assistant Provost and Executive Director, MSU Global
DeAnne Hamilton, Director, Broadcasting Services
Renee Rivard, Director of Benefits, Human Resources
David Trexler, ​Deputy Chief, MSU Police
Kristine Zayko, ​Associate General Counsel, Office of the General Counsel

2005-2006
Thomas Davis, Director, Academic Computing and Network Services
Douglas Estry, ​Associate Dean, College of Natural Science
Joseph R (JR) Haywood, Professor and Chairperson, Program Department of Pharmacology and Toxicology Assistant Vice President for Animal Cares
Suman Kashyap, ​Associate Director, Clinical Services Olin Student Health Center
Susan Waltersdorf, ​Associate Controller, Office of the Controller

2004-2005 Pilot Cohort
Tom Coon, Director, MSU Extension
Estelle McGroarty, Senior Associate Dean, College of Natural Science

Performance Excellence Program

Performance Excellence Program

The Performance Excellence Program is a performance management process that began January 1, 2016. At the core of this program is the recognition that if MSU is to continue to be a leading research university, we need talented staff who are continually developing their skills to meet the needs of a rapidly changing world. This cannot be an afterthought, but something that is planned and measured. Every staff member contributes something valuable to the overall success of MSU in our educational, research and outreach missions. And all staff members, no matter how skilled they are today, need to keep learning. Both supervisors and staff have a responsibility to participate and engage with this process. For more information, visit the website here: - See more at: https://hr.msu.edu/PerformanceExcellence/index.html

Faculty Pre-Onboarding Process

Faculty Pre-Onboarding Process

For departments hiring academic faculty, the MSU ID Office has recently put into place an optional pre-on-boarding process that may assist with the transition to MSU. This process provisions a limited group of services to incoming faculty and academic staff at the point of accepted offer and prior to being fully processed and hired in EBS. These pre-onboarding services should help provide a smoother transition for faculty including creation and establishment of the:

Spartan Card - ID card utilized for setting up building and parking gate access
NetID - user name utilized for login access to email, wireless and D2L

Early access should be especially helpful for new academic hires who arrive at MSU prior to their start-date, for example those with a start-date of August 16 who arrive on campus earlier in the summer.

(Please note: Login access to EBS and some other services are not provisioned until they are fully processed and hired in EBS and they have reached their start-date.)

For more information on how to utilize this process, please review the pre-onboarding document.

Note that this process is focused on faculty due to the identified need for an MSU email for grant proposals early in the hiring process, and the potential large time gap between offer and start-date.

This is a new process and we welcome any feedback as we continue to refine it. Please contact the MSU ID Office at 517-355-4500 with any suggestions specifically regarding this new faculty pre-onboarding process.

Data Center Planning

Data Center Planning:

MSU’s technology infrastructure for computing and data storage resources is a key element in stabilizing and aligning IT assets across campus. These resources are fundamental to the delivery of the university’s mission and integral to the operation of a major teaching and research institution. Furthermore, the continuous expansion of technology throughout all aspects of teaching, research and outreach is fueling an explosion of compute and data requiring expanded storage and access which challenge the current physical and technical space. A plan is currently being developed to address the technology capacity, quality, reliability, redundancy, and security needs of today’s contemporary institution.

Project Goals:

• Build a primary on-campus data center to consolidate the two existing MSU IT data centers.
• Provide sufficient white space, power and cooling to support the current and projected High Performance Computing Center (HPCC).
• Improve MSU’s competitive position for grants in Computational Research and High Performance Computing.
• Retire the data center located in the Hannah Administration building.

Project Milestones:

• April 2016: Building cost estimate (completed)
• May 2016: Data center construction design (completed)
• June 2016: Preliminary budget approval (completed)
• July 2016: CIPWG 2 review (completed)
• August 2016: Data center detailed construction design (completed)
• September 2016: Board of Trustees project approval (completed)
• October 2016: Start of site preparation and construction
• November 2016: Duct bank (completed)
• January 2017: Final bid buyouts and budgeting (completed)

Project Manager: Scott Gardner (IPF), Steve Jackson (ITS)

Working Council: Rob McCurdy (ITS), Nishanth Rodrigues (ITS), Dan Bollman (IPF), Lynda Boomer (IPF), Steve Troost (IPF), Wolfgang Bauer (EVPAS), Barb Kranz (OPB)



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